My Professional Journey

My professional career began with a role as an auditor and network developer, working alongside network architects. My primary responsibility was to audit and develop a comprehensive network overhaul plan to address design, engineering, and performance gaps for a regional carrier. The audit-based role involved thoroughly examining various system components, including switching (backbone), overall transport and routing, customer edge design, capacity, and throughput. The goal was to enhance the overall quality of experience for a growing consumer base. 

Afterward, I transitioned into an engineering role at a startup, serving as the point of contact to translate design concepts into engineering deliverables. While still with the same organization, I advanced to a service delivery role with a comprehensive focus, covering the entire process from pre-sales to architecture, design, engineering, and beyond. Additionally, I acted as the primary point of escalation for operational issues that persisted beyond engineering. 

Afterward, I donned the hat of a Senior Network Engineer, specializing in Unified Communications and Collaboration Systems. My role involved assisting with long-term strategy, executing key value-driven and critical projects for a multi-billion-dollar enterprise operating in 45 different countries. Primarily, I focused on serving the consumer market within the United States, while simultaneously maintaining membership in global (organization-wide) groups. 

Finally, I’m currently working on the business side of operations, as a Solutions Architect, focusing on extracting value from information technology systems. My role involves enhancing enterprise IT operations management (OAM) frameworks and supporting the development of technology transformation initiatives. These initiatives span various domains, including Generative AI, Applied Machine Learning, Broad Intelligence Technologies, Infrastructure, site Reliability Engineering, and Hybrid Enterprise Systems.

Academia

My academic journey in the world of Information Technology dates back to 2008. While pursuing my Bachelor's, I undertook CCNA, followed by CCIP to supplement my organic education and develop an immediate focus area. Upon obtaining my Bachelor's, I pursued my Master's, with SUNY POLY (Utica/Rome), Majoring in Telecommunications and Data Networks within the department of Computer Science. My major focus areas (across B.E. and M.S) were Cryptography, SIP, VoIP, Telecommunication Networks, Data Networks, Microwave, Satellite and RF Communications, Data analysis and Decision Science with secondary and tertiary focus(es) that encompassed, Applied Numerical Methods for Statistics and Analytics, Programming, Data Structures, and Spread Spectrum Technologies. 

My Bachelor's project was an exploration of 3G - 4G Network design and coverage capabilities with improved topological design for long haul telecom networks. While my Master's Project/Thesis were A) Decorating a course curriculum for Undergraduate Data Network Lab and, B) Exploring the world of threats with the world of SIP based VOIP Telephony Implementations and simulating potential threat in real world networks.

In addition to coursework, I was involved both as a Teaching Assistant and Research Assistant over time, conducting Seminars/Webinars and designing labs to be added to the course curriculum for undergraduate classes.